WHM Pet Group (Honeyfield’s Wild Bird Food) are animal feed millers.
WHM Pet Group (“We”) take our duty to process your data seriously. This policy sets out the basis of how we collect, manage, use and protect any information we collect about you, or the personal data that you provide to us.
We are the ‘controller’ of personal data that you provide to us.
We collect information about you when you:
We also collect information relating to your computer and about your visits to and use of our websites including your IP address, geographical location, browser type and version, operating system, length of visit, page views and website navigation.
There are some situations when we might collect or store sensitive data, such as information relating to health. This includes:
We collect your personal information in various ways:
We will only use your information for the purpose(s) for which it was collected for (or for closely related purposes). These include:
We may disclose your personal information to our subsidiary companies.
We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations, and the following:
We hold your information only as long as is necessary. We have a data retention policy which is set to be appropriate for the type of data we hold.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information./p>
We will securely store all the personal information you provide. Paper copies of any personal data are stored in secure locked cabinets. Electronic data is stored on secure computer systems and we control who can access this information.
We have appropriate security procedures in place to protect your data. However, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
Online payments made through our website are processed by Shopify.
We monitor activity throughout our mill sites using CCTV and you may be recorded when you visit. This is for the security and protection of Marriage’s, our employees and visitors.
CCTV is only viewed if necessary (e.g. to detect or prevent crime) and footage is only stored temporarily.
Notices are displayed on our site to highlight that CCTV is in use. ANPR data is stored for a limited time and then removed.
The General Data Protection Regulations (GDPR) which apply from 25 May 2018, give everyone rights regarding what personal information is used and how, outlined below:
If you would like to contact us with regards access to your personal information, our contact details are in section 10.
For more information about cookies – please see our Cookies Policy.
According to the new General Data Protection Regulations that come into force from 25 May 2018, there are several lawful reasons that we can process your personal information. One of these lawful reasons is termed ‘legitimate interests’.
‘Legitimate interests’ means we can process your personal information if there is a legitimate reason to do so, that processing is necessary to achieve and if doing so will not harm your interests or rights.
Activities that this might include are direct marketing, data analytics, maintaining our IT system security or to prevent fraud.
By using personal information that you have given us, we would consider it to be a ‘legitimate interest’ to use this to provide you with requested marketing communications, and a better, safer customer experience.
Phone: 01507 480731
WHM Pet Group Driby Top Alford Lincolnshire LN13 0BT
For independent advice about data protection and privacy, you can contact the Information Commissioner’s Office (ICO) at:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.